Taylor Swift Eras tickets cost a woman $1,400. StubHub called the tickets fraudulent.

As they anxiously try to secure tickets for the Eras Tour, Taylor Swift fans are once again contending with access problems and fraud on ticket resale websites.

StubHub is in hot water when fans sought to purchase tickets through the resale site but were told they didn't exist.

Insider previously reported on a disaster with TicketMaster running out of tickets for the international tour.

A California woman named Stefanie Klein was able to secure the highly sought-after, $1,400 tickets for her daughter to see the tour.

According to NBC Los Angeles, but StubHub later contacted her to inform her that the seller she had purchased the tickets from didn't actually have them.

Klein thought she would swiftly receive her money back thanks to StubHub's Fan Protect Guarantee.

Which guarantees users a full refund plus 200% of their ticket purchase price if they are taken advantage of by phony sellers.

However, she didn't and was left in a limbo where she had to keep calling the website and receiving no assistance or solutions.

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